Declaration on digital accessibility

This accessibility statement applies to //www.ra-js.com.

We endeavour to make our website or its mobile application accessible in accordance with the national legislation implementing Directive (EU) 2019/882 of the European Parliament and of the Council. The technical requirements for accessibility are set out in the Barrier-free Information Technology Ordinance (BITV-Barrierefreie-Informationstechnik-Verordnung) 2.0.

When was the accessibility statement created?

This declaration was initially created on 01.07.2024 and is continuously revised.

How accessible is the website?

This website is partially accessible. It partially fulfils the requirements of the BITV Barrier-free Information Technology Ordinance 2.0.

Which areas are accessible according to the current BITV?

• Large font. To enlarge the page display with the common browsers (e.g. Firefox, Google Chrome, Microsoft Edge, Opera and Apple Safari), use ‘CTRL’ and ‘+’ for Windows and ‘cmd’ and ‘+’ for Apple and the corresponding symbol on the website.
• Small font. To reduce the size of the page display with the common browsers (e.g. Firefox, Google Chrome, Microsoft Edge, Opera and Apple Safari), use ‘CTRL’ and ‘-’ for Windows and ‘cmd’ and ‘-’ for Apple.
• Reset the font size to 100% using the icon on the website.
• Responsive realisation of screen content. The contents of the window automatically adapt to the screen size of the device.
• Browser-side read-aloud function for texts
• Contrasting button for visually impaired visitors
• Subtitle function for videos

Which areas are partially accessible according to the current BITV?

• Documents and forms
• Tables
• Alternative texts

Which areas are not accessible according to the current BITV?

• Barrier: Operating elements without alternative texts
• Barrier: Videos without subtitles
• Description: Videos with sound do not have the necessary subtitles
• Barrier: not all PDF documents are accessible
• Description: Newly uploaded PDF documents should be created in an accessible version, older ones should be replaced by such versions
• Barrier: Organisation of the contents
• Description: Incorrect formatting of texts can have a negative impact on the reading flow
• Barrier: Some words and sections in other languages are not labelled

Who can you contact if you have comments or questions about digital accessibility?

Have you noticed any shortcomings in the accessibility of our content? Then you are welcome to contact us. Please use the contact form below on our website.

Conciliation proceedings

The Federal Government Commissioner for Matters relating to Disabled Persons operates a arbitration Service in accordance with Section 16 of the Federal Government Act (BGG).
 
You may contact the arbitration Service if you are not satisfied with the responses you received through the contact options listed above. The mediation process is free of charge. You also do not need legal representation.

On the website of the arbitration Service, you will find all the information you need about the mediation process. There, you can read about how the mediation process works and how to file a request for mediation. You can also submit your request in easy-to-read language or in German Sign Language.